Water dispenser 
Free WiFi 
Smoke-free property 
Number of bars/lounges - 1-
24-hour front desk
Number of restaurants - 1
Full-service spa 
Bicycle rents on site 
Number of outdoor pools - 1-
Spa treatment room(s)
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Enigmatic Hotel Experience
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14 Calle Mero, Cancun 77500 (Mexico)
9.4
Wonderful
drive
miles
Water dispenser
Free WiFi
Smoke-free property
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Description
Pamper yourself with a visit to the spa which offers massages. If you re looking for recreational opportunities you ll find an outdoor pool and bicycles to rent. Additional features at this hotel include complimentary wireless internet access concierge services and barbecue grills.
Popular amenities See all
Property amenities
Popular amenities
-
Bicycle rents on site
-
Full-service spa
-
Water dispenser
-
24-hour front desk
-
Smoke-free property
-
Free WiFi
-
Number of bars/lounges - 1
-
Number of restaurants - 1
-
Number of outdoor pools - 1
Computer station
-
Outdoor furniture
-
Breakfast available (surcharge)
-
Spa treatment room(s)
-
Barbecue grill(s)
-
Concierge services
-
Tours/ticket assistance
Things to do
- Designer stores on site
Conveniences
- Shared microwave
- Shared refrigerator
Guest Services
- Luggage storage
Business Services
- Coworking spaces
Outdoor
- Garden
Accessibility
- Wheelchair accessible - no
- Upper floors accessible by stairs only
Check-in Time/Check-out Time
3:00 PM/12:00 PM
Check-In Instructions and Important Information
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Check-in Special Instructions
Front desk staff will greet guests on arrival at the property.
Mandatory fees
You ll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Breakage deposit: USD 1000 per stay
We have included all charges provided to us by the property.
Fees Optional
- Fee for local cuisine breakfast: approximately USD 12.5 per person
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Hotel Policies
- Pool access available from 9:00 AM to 10:00 PM.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival using the contact information on the booking confirmation.
Business Amenities
Featured amenities include a computer station a 24-hour front desk and luggage storage.
Rooms
Make yourself at home in one of the 13 individually decorated guestrooms. Bathrooms with showers are provided. Conveniences include complimentary bottled water and housekeeping is provided daily.
Location
With a stay at Enigmatic Hotel Experience you ll be centrally located in Cancun within a 5-minute drive of Plaza Las Americas and Puerto Cancun Marina Town Center. This spa hotel is 8.6 mi (13.9 km) from La Isla Shopping Mall and 4.8 mi (7.7 km) from Langosta Beach.
