Full-service spa
Smoke-free property
Free valet parking
Free self parking
24-hour front desk
Free bicycles on site
Number of restaurants - 1
Number of bars/lounges - 2
Number of outdoor pools - 3
Secured parking
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Wakax Hacienda - Cenote & Boutique Hotel - Small Luxury Hotels of the World
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Description
Pamper yourself with a visit to the spa which offers massages and body treatments. After dipping into one of the 3 outdoor swimming pools you can spend some time at the private beach. This hotel also features concierge services babysitting (surcharge) and an arcade/game room.
Popular amenities See all
Property amenities
Popular amenities
Free valet parking
Full-service spa
Free bicycles on site
Number of outdoor pools - 3
24-hour front desk
Number of bars/lounges - 2
Number of restaurants - 1
Smoke-free property
Free self parking
Hiking/Biking nearby
Secured parking
Private picnics
Couples/private dining
Snack bar/deli
Breakfast available (surcharge)
Spa Services on-site
Parking & Transportation
- Uncovered parking
- Uncovered parking
- Secured parking
Things to do
- Wine release events
- Arcade/game room
Family Friendly
- Babysitting or childcare (surcharge)
Conveniences
- Mosquito nets
- Safe-deposit box at front desk
Guest Services
- Tours/ticket assistance
- Luggage storage
- Concierge services
Business Services
- Business center
Outdoor
- Pool umbrellas
- Garden
- Beach club nearby (surcharge)
- Private beach nearby
- Pool sun loungers
Accessibility
- Upper floors accessible by stairs only
- Wheelchair accessible - no
More
- Banquet hall
- Proposal/romance packages available
Check-in Time/Check-out Time
3:00 PM/12:00 PM
Check-In Instructions and Important Information
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher a security system a first aid kit and window guards
Check-in Special Instructions
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Mandatory fees
You ll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Resort fee: 10 percent of room rate
- Beach towels
- Fitness/yoga classes
- In-room bottled water
- In-room coffee
- In-room safe
- Internet access
- Pool access
We have included all charges provided to us by the property.
Fees Optional
- Fee for continental breakfast: approximately USD 25 for adults and USD 12 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Hotel Policies
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival using the contact information on the booking confirmation.
- Cashless payment methods are available for all transactions.
Business Amenities
Featured amenities include a business center a 24-hour front desk and luggage storage. Free valet parking is available onsite.
Rooms
Make yourself at home in one of the 50 air-conditioned rooms featuring minibars. Your Select Comfort bed comes with premium bedding. Bathrooms feature showers with rainfall showerheads and designer toiletries. Conveniences include laptop-compatible safes and ceiling fans and housekeeping is provided daily.
Location
When you stay at Wakax Hacienda - Cenote & Boutique Hotel - Small Luxury Hotels of the World in Tulum you ll be on the waterfront a 4-minute drive from Tulum National Park and 8 minutes from Xel-Há Park. This family-friendly hotel is 6.4 mi (10.3 km) from Tulum Mayan Ruins and 9.8 mi (15.8 km) from Tulum Beach.