Laundry facilities 
Number of restaurants - 1
Smoke-free property 
Number of bars/lounges - 1
Free WiFi 
Multilingual staff -
24-hour front desk
-
Breakfast available (surcharge)
Wheelchair-accessible on-site restaurant -
Snack bar/deli
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My Story Hotel Ouro
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Rua Áurea 100, Lisbon 1100-063 (Portugal)
8.8
Wonderful
drive
miles
Laundry facilities
Number of restaurants - 1
Smoke-free property
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Description
Make use of convenient amenities such as complimentary wireless internet access concierge services and gift shops/newsstands.
Popular amenities See all
Property amenities
Popular amenities
-
Laundry facilities
-
Free WiFi
-
Number of bars/lounges - 1
-
Smoke-free property
-
Number of restaurants - 1
-
24-hour front desk
-
Multilingual staff
Dry cleaning/laundry service
-
Wheelchair accessible (may have limitations)
Elevator
-
Snack bar/deli
-
Breakfast available (surcharge)
Airport transportation (surcharge)
-
Wheelchair-accessible on-site restaurant
-
Gift shops or newsstand
-
Concierge services
Things to do
- Shopping mall on site
- Designer stores on site
Conveniences
- Safe-deposit box at front desk
Guest Services
- Tours/ticket assistance
- Luggage storage
Accessibility
- Wheelchair-accessible path to elevator
- Wheelchair-accessible registration desk
- Well-lit path to entrance
- Stair-free path to entrance
More
- Television in common areas
Check-in Time/Check-out Time
3:00 PM/11:00 AM
Check-In Instructions and Important Information
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
- Property Registration Number 7845
Check-in Special Instructions
This property offers transfers from the airport (surcharges may apply). To arrange pick-up guests must contact the property 72 hours prior to arrival using the contact information on the booking confirmation. This property doesn t offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
Mandatory fees
You ll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: EUR 4.00 per person per night up to 7 nights. This tax does not apply to children under 13 years of age.
We have included all charges provided to us by the property.
Fees Optional
- Fee for buffet breakfast: approximately EUR 15 for adults and EUR 15 for children
- Airport shuttle fee: EUR 25 per room (one-way)
- Airport shuttle fee per child: EUR 25 (one-way) (up to 12 years old)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Hotel Policies
- One child 2 years old or younger stays free when occupying the parent or guardian s room using existing bedding.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Business Amenities
Featured amenities include dry cleaning/laundry services a 24-hour front desk and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Rooms
Make yourself at home in one of the 51 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones as well as safes and desks.
Location
With a stay at My Story Hotel Ouro you ll be centrally located in Lisbon within a 5-minute walk of Rossio Square and Commerce Square. This hotel is 0.5 mi (0.8 km) from Avenida da Liberdade and 0.2 mi (0.3 km) from Santa Justa Elevator.
