Meeting rooms
Laundry facilities
Water dispenser
24-hour front desk
Multilingual staff
Free wired internet
Free WiFi
Number of bars/lounges - 1
Coffee/tea in common areas
Number of restaurants - 1
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Melia Madrid Serrano
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Description
Be sure to enjoy recreational amenities including a fitness center and a seasonal outdoor pool. This hotel also features complimentary wireless internet access concierge services and babysitting (surcharge).
Popular amenities See all
Property amenities
Popular amenities
Number of bars/lounges - 1
Coffee/tea in common areas
Number of restaurants - 1
Water dispenser
Multilingual staff
Laundry facilities
24-hour business center
Meeting rooms
Outdoor seasonal pool
Free WiFi
Free wired internet
Smoke-free property
24-hour front desk
Fitness facilities
Breakfast available (surcharge)
Elevator
Food & Drink
- Snack bar/deli
Family Friendly
- Babysitting or childcare (surcharge)
Conveniences
- Terrace
- Safe-deposit box at front desk
Guest Services
- Dry cleaning/laundry service
- Free newspapers in lobby
- Lifeguard on site
- Tours/ticket assistance
- Luggage storage
- Concierge services
- Eco-friendly cleaning products used
- Porter/bellhop
Business Services
- Conference space
- Computer station
- Conference space size (meters) - 524
- Conference space size (feet) - 5640
Outdoor
- Pool umbrellas
- Pool sun loungers
Accessibility
- Wheelchair-accessible on-site restaurant
- Wheelchair-accessible meeting spaces/business center
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible concierge desk
- Wheelchair-accessible fitness center
- Well-lit path to entrance
- Stair-free path to entrance
More
- Banquet hall
- Wedding services
- Television in common areas
- Distance from property (meters) 200
- Distance from property (ft) 656
Check-in Time/Check-out Time
3:00 PM/12:00 PM
Check-In Instructions and Important Information
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards debit cards and cash
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Stay Safe with Meliá (Meliá)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property provides central air conditioning and heating (availability based on the season).
Check-in Special Instructions
Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. For any questions please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
Fees Optional
- Fee for buffet breakfast: approximately EUR 35 for adults and EUR 17.5 for children
- Nearby parking fee: EUR 32 per day (656 ft away)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Hotel Policies
- Cash transactions at this property cannot exceed EUR 1000 due to national regulations. For further details please contact the property using information in the booking confirmation.
- The seasonal pool will be open from May 25 to September 10.
- Pool access available from noon to 7:00 PM.
- The property has connecting/adjoining rooms which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Business Amenities
Featured amenities include complimentary wired internet access a 24-hour business center and complimentary newspapers in the lobby. Planning an event in Madrid? This hotel has 5640 square feet (524 square meters) of space consisting of conference space and meeting rooms.
Rooms
Make yourself at home in one of the 307 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones as well as safes and desks.
Location
A stay at Melia Madrid Serrano places you in the heart of Madrid steps from U.S. Embassy and a 3-minute drive from Movistar Arena. This hotel is 1.6 mi (2.5 km) from Bernabéu Stadium and 1.7 mi (2.8 km) from Gran Via.






























































































































