Electric car charging station
24-hour front desk
Full-service spa
Number of restaurants - 3
Smoke-free property
Free WiFi
Number of bars/lounges - 1
Health club
Number of outdoor pools - 1
Multilingual staff
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GRAND HILAI SUN MOON LAKE
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Description
Pamper yourself with a visit to the spa which offers body treatments and facials. If you re looking for recreational opportunities you ll find hot springs a health club and an outdoor pool. This hotel also features complimentary wireless internet access concierge services and gift shops/newsstands.
Popular amenities See all
Property amenities
Popular amenities
Full-service spa
Smoke-free property
Number of restaurants - 3
Electric car charging station
24-hour front desk
Multilingual staff
Free self parking
Number of outdoor pools - 1
Health club
Number of bars/lounges - 1
Free WiFi
Fitness facilities
Wedding services
Steam room
Hiking/Biking nearby
Sauna
Parking & Transportation
- Limited onsite parking
Food & Drink
- Breakfast available (surcharge)
Things to do
- Karaoke
- Designer stores on site
Conveniences
- Gift shops or newsstand
Guest Services
- Dry cleaning/laundry service
- Lifeguard on site
- Tours/ticket assistance
- Luggage storage
- Concierge services
- Porter/bellhop
Business Services
- ATM/banking
Outdoor
- Pool umbrellas
- Pool sun loungers
Accessibility
- Wheelchair accessible - no
More
- Banquet hall
Check-in Time/Check-out Time
3:00 PM/12:00 PM
Check-In Instructions and Important Information
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards mobile payments and cash
Mobile payment options include: Apple Pay
Safety features at this property include a fire extinguisher a smoke detector a security system a first aid kit and outdoor lighting
This property has outdoor spaces such as balconies patios terraces which may not be suitable for children; if you have concerns we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property does not provide disposable personal items such as combs loofahs shavers nail files and shoe mitts
- Property Registration Number 1577
Check-in Special Instructions
Front desk staff will greet guests on arrival at the property.
Fees Optional
- Fee for self-serve breakfast: approximately TWD 1848 for adults and TWD 924 for children
- Rollaway bed fee: TWD 11435.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Hotel Policies
- Pool access available from 7:00 AM to 7:00 PM.
- Hot springs access available from 7:00 AM to 10:30 PM.
- Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival using the contact information on the booking confirmation.
- Up to 2 children 6 years old and younger stay free when occupying the parent or guardian s room using existing bedding.
- A car is recommended for transportation to and from this property.
- Parking height restrictions apply.
Business Amenities
Featured amenities include dry cleaning/laundry services a 24-hour front desk and multilingual staff. Free self parking is available onsite.
Rooms
Make yourself at home in one of the 93 guestrooms featuring refrigerators and free minibar items. Your bed comes with down comforters and premium bedding. Rooms have private balconies. Wired and wireless internet access is complimentary while 45-inch LED televisions with satellite programming provide entertainment. Private bathrooms with separate bathtubs and showers feature spring water baths and hair dryers.
Location
When you stay at GRAND HILAI SUN MOON LAKE in Yuchi you ll be on a lake within a 15-minute drive of Sun Moon Lake and Yidashao Pier. This luxury hotel is 5.1 mi (8.2 km) from Formosan Aboriginal Culture Village and 0.1 mi (0.1 km) from Shueishe Pier.