Laundry facilities
Free WiFi
Number of bars/lounges - 1
Number of spa tubs - 1
Number of outdoor pools - 1
Number of coffee shops/cafes - 1
24-hour business center
Number of restaurants - 2
24-hour front desk
Multilingual staff
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Mercure Queenstown Resort
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Description
Spend the day on the slopes or enjoy recreational amenities including an outdoor pool and a hot tub. This hotel also features complimentary wireless internet access concierge services and ski storage. You ll be on the slopes in no time with the ski shuttle (surcharge).
Popular amenities See all
Property amenities
Popular amenities
Smoke-free property
Number of restaurants - 2
Laundry facilities
Number of coffee shops/cafes - 1
Multilingual staff
24-hour business center
Coffee/tea in common areas
24-hour front desk
Number of outdoor pools - 1
Number of spa tubs - 1
Number of bars/lounges - 1
Free WiFi
Banquet hall
Wheelchair accessible parking
Wheelchair-accessible on-site restaurant
Breakfast available (surcharge)
Parking & Transportation
- Uncovered parking
- Off-street parking
- Ski shuttle (surcharge)
- Self parking (surcharge)
Food & Drink
- Private picnics
- Couples/private dining
- Snack bar/deli
Things to do
- Vegetable garden
- Fitness facilities
- Public winery tours
- Sauna
- Private winery tours
Conveniences
- Terrace
- Ski storage
- Vending machine
- Safe-deposit box at front desk
Guest Services
- Free newspapers in lobby
- Dry cleaning/laundry service
- Tours/ticket assistance
- Luggage storage
- Concierge services
- Porter/bellhop
Business Services
- Business center
- Conference space
- Number of meeting rooms - 3
- Conference space size (meters) - 304
Outdoor
- Picnic area
- Pool umbrellas
- Hiking/Biking nearby
- Garden
- Mountain bike nearby
- Children s pool
- Pool sun loungers
Accessibility
- Wheelchair-accessible meeting spaces/business center
- Elevator
- Wheelchair-accessible concierge desk
- Wheelchair-accessible public washroom
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible lounge
- Wheelchair-accessible path to elevator
- Wheelchair-accessible registration desk
More
- Wedding services
- Fireplace in lobby
- Television in common areas
- Proposal/romance packages available
Check-in Time/Check-out Time
2:00 PM/11:00 AM
Check-In Instructions and Important Information
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector a fire extinguisher a smoke detector a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Check-in Special Instructions
Front desk staff will greet guests on arrival at the property.
Mandatory fees
You ll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: NZD 100 per night
We have included all charges provided to us by the property.
Fees Optional
- Fee for buffet breakfast: approximately NZD 32 per person
- Uncovered self parking fee: NZD 15.00 per night
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: NZD 65.0 per night
- Credit card charges are subject to a surcharge of 2 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Hotel Policies
- Pool access available from 7:00 AM to 10:00 PM.
- Up to 2 children 12 years old and younger stay free when occupying the parent or guardian s room using existing bedding.
- The property has connecting/adjoining rooms which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Business Amenities
Featured amenities include a 24-hour business center complimentary newspapers in the lobby and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and 3 meeting rooms. Self parking (subject to charges) is available onsite.
Rooms
Make yourself at home in one of the 148 individually furnished guestrooms. Complimentary wired internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones as well as safes and desks.
Location
Located in Queenstown (Fernhill) Mercure Queenstown Resort is within a 5-minute drive of Lake Wakatipu and Kiwi and Birdlife Park. This family-friendly hotel is 1.6 mi (2.5 km) from Skyline Queenstown and 2.1 mi (3.4 km) from Queenstown Gardens.