Marina on site
On private beach
Free shopping center shuttle
Meeting rooms
Free wired internet
Free WiFi
Number of poolside bars - 1
Number of outdoor pools - 3
Number of swim-up bars - 1
Laundry facilities
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The Pacific Sutera Hotel
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Description
Relax at the full-service spa where you can enjoy massages and facials. You can get some exercise with a round of golf or enjoy a lazy day at the private beach. Additional amenities at this resort include complimentary wireless internet access concierge services and babysitting (surcharge). Guests can get to nearby shops on the complimentary shuttle.
Popular amenities See all
Property amenities
Popular amenities
Number of outdoor pools - 3
Meeting rooms
Marina on site
On private beach
Free shopping center shuttle
Golf course on site
Full-service spa
Number of swim-up bars - 1
24-hour front desk
Tennis on site
Number of poolside bars - 1
Free WiFi
Free wired internet
Free self parking
Laundry facilities
Wheelchair-accessible on-site restaurant
Food & Drink
- Breakfast available (surcharge)
- Snack bar/deli
Things to do
- Indoor tennis courts - 3
- Fitness facilities
- Spa treatment room(s)
- Spa Services on-site
- Sauna
- Arcade/game room
Family Friendly
- Billiards or pool table
- Babysitting or childcare (surcharge)
- Children s club (surcharge)
- Supervised childcare/activities (surcharge)
Conveniences
- Grocery/convenience store
- Terrace
- Gift shops or newsstand
- Hair salon
- Safe-deposit box at front desk
- Designated smoking areas (fines apply)
Guest Services
- Dry cleaning/laundry service
- Free newspapers in lobby
- Tours/ticket assistance
- Luggage storage
- Concierge services
- Porter/bellhop
Business Services
- Business center
- Conference space
- ATM/banking
Outdoor
- Pool umbrellas
- Designated smoking areas
- Outdoor tennis courts - 3
- Beach umbrellas
- Waterslide
- Garden
- Beach towels
- Children s pool
- Pool sun loungers
Accessibility
- Wheelchair accessible parking
- Wheelchair-accessible meeting spaces/business center
- Elevator
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible concierge desk
- Wheelchair-accessible van parking
- Wheelchair-accessible public washroom
- Wheelchair-accessible path to elevator
- Valet for wheelchair-equipped vehicle
- Wheelchair-accessible registration desk
- Well-lit path to entrance
More
- Banquet hall
- Wedding services
Check-in Time/Check-out Time
3:00 PM/12:00 PM
Check-In Instructions and Important Information
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards debit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Check-in Special Instructions
Front desk staff will greet guests on arrival at the property. Guests booked in a Malaysian Residents room type must present valid ID at check-in. The property reserves the right to amend the rate if valid proof is not provided. All guests including children are required to present a valid government-issued ID card at check-in. Valid passport is accepted.
Fees Optional
- Fee for buffet breakfast: approximately MYR 80 for adults and MYR 40 for children
- Late check-in fee for check-in between noon and 6:00 PM
- Rollaway bed fee: MYR 180.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Hotel Policies
- Up to 2 children 12 years old and younger stay free when occupying the parent or guardian s room using existing bedding.
- No pets and no service animals are allowed at this property.
- A car is not required for transportation to and from this property.
- Cashless payment methods are available for all transactions.
Business Amenities
Featured amenities include complimentary wired internet access a business center and complimentary newspapers in the lobby. Event facilities at this resort consist of conference space and meeting rooms. Free self parking is available onsite.
Rooms
Make yourself at home in one of the 500 guestrooms featuring minibars and LCD televisions. Your room comes with a memory foam bed. Complimentary wired and wireless internet access keeps you connected and satellite programming provides entertainment. Bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads.
Location
Located in Kota Kinabalu (Downtown Kota Kinabalu) The Pacific Sutera Hotel is within a 5-minute walk of Sutera Harbour and within a 5-minute drive of Sabah State Mosque. This beach resort is 0.9 mi (1.5 km) from Imago Shopping Mall and 1.7 mi (2.7 km) from Anjung Samudera.