24-hour fitness facilities 
Free self parking 
24-hour front desk -
Express check-out
Number of outdoor pools - 2
Number of restaurants - 2
Free WiFi 
Number of bars/lounges - 1-
Number of poolside bars - 1
Full-service spa
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Copal Tulum Hotel
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Calle Ixchel sn, Tulum 77760 (Mexico)
8.4
Wonderful
drive
miles
24-hour fitness facilities
Free self parking
24-hour front desk
Book Now
Description
Pamper yourself with a visit to the spa which offers massages body treatments and facials. You re sure to appreciate the recreational amenities which include 2 outdoor swimming pools a 24-hour fitness center and bicycles to rent. This hotel also features complimentary wireless internet access and concierge services.
Popular amenities See all
Property amenities
Popular amenities
Bicycle rents on site
-
24-hour fitness facilities
-
Full-service spa
-
Express check-out
-
24-hour front desk
-
Number of outdoor pools - 2
-
Number of restaurants - 2
-
Number of poolside bars - 1
-
Free WiFi
-
Number of bars/lounges - 1
-
Free self parking
Firepit
-
Uncovered parking
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Terrace
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Breakfast available (surcharge)
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Spa Services on-site
Parking & Transportation
- Secured parking
- Airport transportation (surcharge)
Things to do
- Spa treatment room(s)
- Fitness facilities
Conveniences
- Fully fenced
- Safe-deposit box at front desk
Guest Services
- Express check-in
- Tours/ticket assistance
- Luggage storage
- Concierge services
Business Services
- ATM/banking
- Coworking spaces
Outdoor
- Designated smoking areas
- Garden
- Pool sun loungers
Accessibility
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible pool
- Elevator
Check-in Time/Check-out Time
3:00 PM/12:00 PM
Check-In Instructions and Important Information
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher a smoke detector a security system a first aid kit and window guards
This property has outdoor spaces such as balconies patios terraces which may not be suitable for children; if you have concerns we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Check-in Special Instructions
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property.
Fees Optional
- Fee for cooked-to-order breakfast: approximately MXN 360 to 360 per person
- Airport shuttle fee: MXN 2500 per vehicle (one-way maximum occupancy 3)
- Airport shuttle fee per child: MXN 250 (one-way) (up to 17 years old)
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Hotel Policies
- Pool access available from 7:00 AM to 9:00 PM.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival using the contact information on the booking confirmation.
- Only registered guests are allowed in the guestrooms.
- No pets and no service animals are allowed at this property.
- The property is professionally cleaned.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
Business Amenities
Featured amenities include express check-in express check-out and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours) and free self parking is available onsite.
Rooms
Make yourself at home in one of the 85 air-conditioned rooms featuring minibars and Smart televisions. Your memory foam bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and designer toiletries.
Location
With a stay at Copal Tulum Hotel in Tulum (Zama) you ll be a 3-minute drive from Tulum National Park and 9 minutes from Tulum Mayan Ruins. This luxury hotel is 3.4 mi (5.4 km) from Tulum Beach and 11.6 mi (18.7 km) from Xel-Há Park.
