Free self parking 
Full-service spa 
24-hour front desk 
24-hour fitness facilities -
Water dispenser
Free WiFi 
Number of bars/lounges - 1-
Number of poolside bars - 1
Number of restaurants - 1
Number of outdoor pools - 1
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Zelune Luxury Lagoon Resort Bacalar
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Carretera Bacalar-Carrillo Puerto, Bacalar 77930 (Mexico)
7
Very good
drive
miles
Free self parking
Full-service spa
24-hour front desk
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Description
Relax at the full-service spa where you can enjoy massages and facials. You can take advantage of recreational amenities such as an outdoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access concierge services and wedding services. Spending a day of fun is easy with the theme park shuttle (surcharge).
Popular amenities See all
Property amenities
Popular amenities
-
Number of poolside bars - 1
-
24-hour front desk
-
Water dispenser
-
Full-service spa
-
Number of outdoor pools - 1
-
Number of bars/lounges - 1
-
Free WiFi
-
Free self parking
-
Number of restaurants - 1
-
24-hour fitness facilities
-
Pool umbrellas
-
Dock
-
Nature reserve
-
Vegetable garden
Firepit
Fully fenced
Parking & Transportation
- Uncovered parking
- Train station pickup (surcharge)
- Theme park shuttle (surcharge)
- Train station drop-off (surcharge)
- Bus station shuttle (surcharge)
Food & Drink
- Breakfast available (surcharge)
- Private picnics
- Couples/private dining
Things to do
- Outdoor furniture
- Spa Services on-site
- Outdoor entertainment area
- Wine release events
- Books
Conveniences
- Walkway to water
- Terrace
Guest Services
- Tours/ticket assistance
- Luggage storage
- Concierge services
- Eco-friendly cleaning products used
Outdoor
- Designated smoking areas
- Barbecue grill(s)
- Picnic area
- Garden
Accessibility
- Well-lit path to entrance
- Upper floors accessible by stairs only
- Wheelchair accessible - no
More
- Wedding services
- Television in common areas
- Proposal/romance packages available
Check-in Time/Check-out Time
3:00 PM/12:00 PM
Check-In Instructions and Important Information
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards debit cards and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
This property has outdoor spaces such as balconies patios terraces which may not be suitable for children; if you have concerns we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Check-in Special Instructions
This property offers transfers from the train station and bus station (surcharges may apply). To arrange pick-up guests must contact the property 24 hours prior to arrival using the contact information on the booking confirmation. Guests will receive an email within 48 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property.
Fees Optional
- Fee for cooked-to-order breakfast: approximately MXN 300 to 600 for adults and MXN 0 to 0 for children
- Early check-in fee: MXN 450 (subject to availability)
- Late check-out fee: MXN 500 (subject to availability)
- Rollaway bed fee: MXN 500.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Hotel Policies
- Pool access available from 8:00 AM to 8:00 PM.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival using the contact information on the booking confirmation.
- Only registered guests are allowed in the guestrooms.
- No pets and no service animals are allowed at this property.
- A car is not required for transportation to and from this property.
- Parking height restrictions apply.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Business Amenities
Featured amenities include a 24-hour front desk luggage storage and a water dispenser. Guests may use a train station pick-up service for a surcharge and free self parking is available onsite.
Rooms
Make yourself at home in one of the 14 air-conditioned rooms featuring minibars and espresso makers. Your bed comes with down comforters and premium bedding. Rooms have private balconies. Private bathrooms with showers feature designer toiletries and hair dryers.
Location
Located in Bacalar Zelune Luxury Lagoon Resort Bacalar is on the waterfront within a 5-minute drive of Lake Bacalar and Laguna Bacalar Ecological Park. This spa hotel is 2.7 mi (4.4 km) from Fort of San Felipe and 3 mi (4.8 km) from Canal de los Piratas.
