Serenity Hotel Boutique by Alsol

• 3:00 PM/12:00 PM

• Extra-person charges may apply and vary depending on property policy

• Government-issued photo identification and a credit card debit card or cash deposit may be required at check-in for incidental charges

• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

• This property accepts credit cards debit cards mobile payments and cash

• Cashless transactions are available

• Long-term renters welcome

• Safety features at this property include a fire extinguisher a smoke detector a security system and a first aid kit

• Airport shuttle fee: USD 50 per person
• Airport shuttle fee per child: USD 25 (from 6 to 12 years old)
• Pet fee: USD 20 per pet per night
• Service animals are exempt from fees
• Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

• There is limited hot water on site.
• Pool access available from 8:00 AM to 7:00 PM.
• Up to 2 children 5 years old and younger stay free per registered adult when occupying the parent or guardian s room using existing bedding.
• Only registered guests are allowed in the guestrooms.
• The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly using the contact information on the booking confirmation.
• Cashless payment methods are available for all transactions.
• Contactless check-out is available.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Featured amenities include multilingual staff luggage storage and an elevator. A shuttle from the hotel to the airport is provided for a surcharge (available 24 hours) and free self parking is available onsite.

Make yourself at home in one of the 30 air-conditioned rooms featuring iPod docking stations and LCD televisions. Complimentary wireless internet access keeps you connected and digital programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include safes and ceiling fans as well as phones with free local calls.

Located in Playa del Carmen (Downtown Playa del Carmen) Serenity Hotel Boutique by Alsol is within a 10-minute walk of Mamitas Beach and Quinta Avenida. This hotel is 0.4 mi (0.7 km) from Playa del Carmen Main Beach and 1.6 mi (2.7 km) from Playa del Carmen Maritime Terminal.