24-hour front desk 
24-hour fitness facilities 
Electric car charging station -
Multilingual staff
Free WiFi 
Number of bars/lounges - 2
Number of indoor pools - 1
Full-service spa 
Rooftop terrace 
Number of restaurants - 2
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SO/ Auckland
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Cnr. Customs East & Gore Street, Auckland 1010 (New Zealand)
8.8
Wonderful
drive
miles
24-hour front desk
24-hour fitness facilities
Electric car charging station
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Description
Relax at the full-service spa where you can enjoy massages. If you re looking for recreational opportunities you ll find a 24-hour health club an indoor pool and a sauna. Additional amenities at this hotel include complimentary wireless internet access concierge services and babysitting (surcharge).
Popular amenities See all
Property amenities
Popular amenities
-
Rooftop terrace
-
Number of restaurants - 2
-
24-hour business center
-
Electric car charging station
-
Multilingual staff
Smoke-free property
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Full-service spa
-
Number of indoor pools - 1
-
Number of bars/lounges - 2
-
Free WiFi
-
24-hour front desk
-
24-hour fitness facilities
Airport transportation (surcharge)
-
Breakfast available (surcharge)
Elevator
Covered parking
Parking & Transportation
- Valet parking (surcharge)
Food & Drink
- Snack bar/deli
Things to do
- Fitness facilities
- Spa treatment room(s)
- 24-hour health club
- Spa Services on-site
- Sauna
Family Friendly
- Babysitting or childcare (surcharge)
Conveniences
- Terrace
- Safe-deposit box at front desk
Guest Services
- Dry cleaning/laundry service
- Free newspapers in lobby
- Tours/ticket assistance
- Luggage storage
- Concierge services
- Porter/bellhop
Business Services
- Business center
- Conference space
- Number of meeting rooms - 5
- Conference space size (meters) - 500
- Conference space size (feet) - 5382
Accessibility
- Wheelchair-accessible on-site restaurant
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible fitness center
- Wheelchair-accessible path to elevator
- Wheelchair-accessible registration desk
- Stair-free path to entrance
More
- Banquet hall
- Wedding services
Check-in Time/Check-out Time
3:00 PM/11:00 AM
Check-In Instructions and Important Information
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards debit cards and cash
This property reserves the right to pre-authorize the guest s credit card prior to arrival.
Cashless transactions are available
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher a smoke detector a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Check-in Special Instructions
Front desk staff will greet guests on arrival at the property.
Fees Optional
- Fee for buffet breakfast: approximately NZD 49 per person
- Airport shuttle fee: NZD 195 per vehicle (one-way)
- Covered valet parking fee: NZD 65 per night (in/out privileges)
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: NZD 100.0 per night
- Credit card charges are subject to a surcharge of 2.5 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Hotel Policies
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival using the contact information on the booking confirmation.
- Up to 12 children 1 year old and younger stay free when occupying the parent or guardian s room using existing bedding.
- The property has connecting/adjoining rooms which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
- Cashless payment methods are available for all transactions.
- Contactless check-out is available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Business Amenities
Featured amenities include a 24-hour business center complimentary newspapers in the lobby and dry cleaning/laundry services. Planning an event in Auckland? This hotel has 5382 square feet (500 square meters) of space consisting of conference space and 5 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Rooms
Make yourself at home in one of the 130 guestrooms featuring refrigerators and minibars. Wired and wireless internet access is complimentary while 49-inch Smart televisions with digital programming provide entertainment. Private bathrooms with separate bathtubs and showers feature rainfall showerheads and hair dryers. Conveniences include phones as well as safes and desks.
Location
SO/ Auckland is centrally located in Auckland a 4-minute walk from University of Auckland and 5 minutes by foot from Auckland Ferry Terminal. This family-friendly hotel is 0.4 mi (0.6 km) from Princes Wharf and 0.5 mi (0.8 km) from Spark Arena.
