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LobbyReceptionRoomRoom73+ View all

Cleveland Marriott Downtown at Key Tower

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1360 West Mall Drive, Cleveland OH 44114 (United States of America)

8.6
Wonderful
See all 1000 reviews
    drive
    miles
    Health club
    Health club
    Full-service spa
    Full-service spa
    Express check-out
    Express check-out
    Book Now
    Description

    Pamper yourself with a visit to the spa which offers massages body treatments and facials. Additional amenities at this hotel include complimentary wireless internet access concierge services and gift shops/newsstands.

    Popular amenities
    See all

    • Health club Health club

    • Full-service spa Full-service spa

    • Express check-out Express check-out

    • Number of restaurants - Number of restaurants - 3

    • Free WiFi Free WiFi

    • Number of bars/lounges - Number of bars/lounges - 1

    • 24-hour front desk 24-hour front desk

    • Multilingual staff Multilingual staff

    • Smoke-free property Smoke-free property

    • Outdoor furniture Outdoor furniture

    • Maximum number of pets per room Maximum number of pets per room

    • Pet maximum weight in lb is Pet maximum weight in lb is

    • Pet maximum weight in kg is Pet maximum weight in kg is

    • Service animals are allowed Service animals are allowed

    • Pets cannot be left unattended Pets cannot be left unattended

    • Service animals exempt from fees/restrictions Service animals exempt from fees/restrictions

    • Only dogs are allowed Only dogs are allowed

    • Pets allowed Pets allowed

    Close, go back to hotel details.
    Property amenities

    Popular amenities

    • Full-service spa Full-service spa

    • Smoke-free property Smoke-free property

    • Number of restaurants - Number of restaurants - 3

    • Multilingual staff Multilingual staff

    • 24-hour front desk 24-hour front desk

    • Number of bars/lounges - Number of bars/lounges - 1

    • Free WiFi Free WiFi

    • Express check-out Express check-out

    • Health club Health club

    • Ballroom Ballroom

    • Wheelchair-accessible on-site restaurant Wheelchair-accessible on-site restaurant

    • Firepit Firepit

    • Wheelchair-accessible meeting spaces/business center Wheelchair-accessible meeting spaces/business center

    • Elevator Elevator

    • Fitness facilities Fitness facilities

    • Outdoor furniture Outdoor furniture

    • Maximum number of pets per room Maximum number of pets per room

    • Pet maximum weight in lb is Pet maximum weight in lb is

    • Pet maximum weight in kg is Pet maximum weight in kg is

    • Service animals are allowed Service animals are allowed

    • Pets cannot be left unattended Pets cannot be left unattended

    • Service animals exempt from fees/restrictions Service animals exempt from fees/restrictions

    • Only dogs are allowed Only dogs are allowed

    • Pets allowed Pets allowed

    Parking & Transportation

    • Covered parking
    • Covered parking
    • Self parking (surcharge)
    • Valet parking (surcharge)

    Food & Drink

    • Snack bar/deli

    Things to do

    • Spa treatment room(s)

    Conveniences

    • Grocery/convenience store
    • Gift shops or newsstand
    • Hair salon

    Guest Services

    • Luggage storage
    • Concierge services
    • Porter/bellhop

    Business Services

    • Conference space
    • ATM/banking
    • Number of meeting rooms - 15
    • Conference space size (meters) - 1665
    • Conference space size (feet) - 17918

    Outdoor

    • Garden

    Accessibility

    • Wheelchair accessible (may have limitations)
    • Wheelchair-accessible concierge desk
    • Wheelchair-accessible fitness center
    • Braille or raised signage
    • Assistive listening devices available
    • Wheelchair-accessible path to elevator
    • Wheelchair-accessible registration desk
    • Well-lit path to entrance
    • Stair-free path to entrance
    • Wheelchair accessible path of travel

    More

    • Banquet hall
    • Reception hall
    • Wedding services
    • Proposal/romance packages available
    About this PropetryReview and Rating
    Guests & Rooms
    1 Room, 2 Guest(s)
    Update Search

    Check-in Time/Check-out Time

    • 4:00 PM/11:00 AM

    Check-In Instructions and Important Information

    • Extra-person charges may apply and vary depending on property policy

    • Government-issued photo identification and a credit card debit card or cash deposit may be required at check-in for incidental charges

    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

    • This property accepts credit cards; cash is not accepted

    Check-in Special Instructions

    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

    Fees Optional
    • Fee for in-room wireless internet: USD 14.95 per day (rates may vary)
    • Covered self parking fee: USD 25.99 per day
    • Covered valet parking fee: USD 48.00 per day (in/out privileges)
    • Pet fee: USD 100 per pet per stay
    • Service animals are exempt from fees
    • Rollaway bed fee: USD 30 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    Hotel Policies
    • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival using the contact information on the booking confirmation.
    • Up to 2 children 17 years old and younger stay free when occupying the parent or guardian s room using existing bedding.
    • The property has connecting/adjoining rooms which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly using the contact information on the booking confirmation.
    • A car is recommended for transportation to and from this property.
    • Parking height restrictions apply.
    • Guests can access their rooms with a mobile device.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
    Business Amenities
    Featured amenities include express check-out a 24-hour front desk and multilingual staff. Planning an event in Cleveland? This hotel has 17918 square feet (1665 square meters) of space consisting of conference space and 15 meeting rooms. Self parking (subject to charges) is available onsite.
    Rooms
    Make yourself at home in one of the 400 guestrooms. Wireless internet access (surcharge) is available to keep you connected. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers. Conveniences include phones as well as laptop-compatible safes and desks.
    Location
    A stay at Cleveland Marriott Downtown at Key Tower places you in the heart of Cleveland within a 15-minute walk of Huntington Convention Center of Cleveland and JACK Cleveland Casino. This spa hotel is 0.6 mi (0.9 km) from Huntington Bank Field and 0.7 mi (1.1 km) from Rock and Roll Hall of Fame.

    User Reviews

    8.6 1000 reviews
    Verified reviews
    Wonderful
    Value per price
    7.4
    Close to attractions
    9
    Cleanliness
    9.2
    Service
    9
    Property conditions
    9
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