Express check-out 
Number of outdoor pools - 1-
24-hour front desk
Number of poolside bars - 1
Number of restaurants - 1
Meeting rooms -
Number of bars/lounges - 1
-
Free breakfast
Free WiFi -
Multilingual staff
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Kigali Serena Hotel
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Boulevard De La Revolution, Kigali 250 (Rwanda)
9
Wonderful
drive
miles
Express check-out
Number of outdoor pools - 1
24-hour front desk
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Description
Pamper yourself with onsite massages body treatments and facials. You can take advantage of recreational amenities such as an outdoor pool a sauna and a fitness center. This hotel also features complimentary wireless internet access concierge services and babysitting (surcharge).
Popular amenities See all
Property amenities
Popular amenities
-
Number of restaurants - 1
-
Express check-out
-
Free breakfast
Free self parking
-
Multilingual staff
-
24-hour front desk
-
Number of outdoor pools - 1
-
Number of poolside bars - 1
-
Number of bars/lounges - 1
-
Number of coffee shops/cafes - 1
-
24-hour business center
Laundry facilities
-
Meeting rooms
Smoke-free property
-
Free WiFi
-
Snack bar/deli
Parking & Transportation
- Limo or town car service available
- Airport transportation (surcharge)
Things to do
- Spa treatment room(s)
- Spa Services on-site
- Sauna
- Steam room
- Fitness facilities
Family Friendly
- Babysitting or childcare (surcharge)
Conveniences
- Terrace
- Gift shops or newsstand
- Hair salon
- Safe-deposit box at front desk
Guest Services
- Dry cleaning/laundry service
- Express check-in
- Tours/ticket assistance
- Luggage storage
- Concierge services
Business Services
- Business center
Outdoor
- Garden
- Children s pool
Accessibility
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible public washroom
- Wheelchair accessible parking
- Wheelchair-accessible on-site restaurant
- Elevator
- Wheelchair-accessible registration desk
- Visual alarms in hallways
- Wheelchairs available on site
More
- Banquet hall
- Wedding services
Check-in Time/Check-out Time
2:00 PM/11:00 AM
Check-In Instructions and Important Information
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards debit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces such as balconies patios terraces which may not be suitable for children; if you have concerns we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Property Registration Number A505/06
Check-in Special Instructions
Front desk staff will greet guests on arrival at the property.
Fees Optional
- Airport shuttle fee: RWF 35 per person (one-way)
- Airport shuttle fee per child: RWF 18 (one-way) (from 4 to 12 years old)
- Rollaway bed fee: RWF 150.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Hotel Policies
- Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival using the contact information on the booking confirmation.
- Only registered guests are allowed in the guestrooms.
- No pets and no service animals are allowed at this property.
- Contactless check-in is available.
Business Amenities
Featured amenities include a 24-hour business center limo/town car service and express check-in. A roundtrip airport shuttle is provided for a surcharge (available 24 hours) and free self parking is available onsite.
Rooms
Make yourself at home in one of the 148 air-conditioned rooms featuring minibars. Complimentary wireless internet access keeps you connected and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets. Conveniences include phones as well as safes and desks.
Location
With a stay at Kigali Serena Hotel you ll be centrally located in Kigali within a 10-minute drive of Kigali Convention Centre and Union Trade Center. This luxury hotel is 1 mi (1.6 km) from Ntarama Church and 1.6 mi (2.6 km) from Club Rafiki.
