Number of coffee shops/cafes - 1
Bicycle rents on site 
Smoke-free property 
Number of restaurants - 1
Rooftop terrace 
Multilingual staff 
Free WiFi 
Number of outdoor pools - 1
Free self parking 
Wheelchair-accessible van parking
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Biwa Tulum
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Calle Bubulek Entre Av, Tulum 77780 (Mexico)
9
Wonderful
drive
miles
Number of coffee shops/cafes - 1
Bicycle rents on site
Smoke-free property
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Description
Enjoy a range of recreational amenities including an outdoor pool a fitness center and bicycles to rent. This hotel also features complimentary wireless internet access concierge services and a banquet hall. The beach shuttle (surcharge) makes getting to the surf and sand a breeze.
Popular amenities See all
Property amenities
Popular amenities
-
Number of restaurants - 1
-
Multilingual staff
-
Smoke-free property
-
Bicycle rents on site
-
Number of coffee shops/cafes - 1
-
Free WiFi
-
Number of outdoor pools - 1
-
Rooftop terrace
-
Free self parking
-
Wheelchair accessible parking
-
Breakfast available (surcharge)
Airport transportation (surcharge)
Elevator
Fitness facilities
-
Terrace
-
Wheelchair-accessible van parking
Parking & Transportation
- Uncovered parking
- Limited onsite parking
- Beach shuttle (surcharge)
Family Friendly
- Billiards or pool table
Conveniences
- Safe-deposit box at front desk
Guest Services
- Dry cleaning/laundry service
- Tours/ticket assistance
- Luggage storage
- Concierge services
- Front desk (limited hours)
Business Services
- Coworking spaces
Outdoor
- Beach towels
- Pool sun loungers
Accessibility
- Wheelchair accessible (may have limitations)
More
- Banquet hall
- Proposal/romance packages available
Check-in Time/Check-out Time
3:00 PM/12:00 PM
Check-In Instructions and Important Information
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards debit cards and cash
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector a fire extinguisher a smoke detector a security system and a first aid kit
This property has outdoor spaces such as balconies patios terraces which may not be suitable for children; if you have concerns we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Check-in Special Instructions
This property offers transfers from the airport (surcharges may apply). To arrange pick-up guests must contact the property 48 hours prior to arrival using the contact information on the booking confirmation. The front desk is open daily from 8:00 AM - 8:00 PM. The front desk is staffed during limited hours.
Fees Optional
- Fee for local cuisine breakfast: approximately USD 8 to 15 per person
- Airport shuttle fee: USD 240 per vehicle (roundtrip maximum occupancy 4)
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: USD 25.00 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Hotel Policies
- Pool access available from 7:00 AM to 10:00 PM.
- Only registered guests are allowed in the guestrooms.
- Contactless check-in and contactless check-out are available.
Business Amenities
Featured amenities include dry cleaning/laundry services multilingual staff and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours) and free self parking is available onsite.
Rooms
Make yourself at home in one of the 14 air-conditioned rooms featuring microwaves and iPod docking stations. 49-inch Smart televisions with cable programming provide entertainment while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones as well as safes and desks.
Location
A stay at Biwa Tulum places you in the heart of Tulum within a 5-minute drive of Temple of Doom and Gran Cenote. This hotel is 2.3 mi (3.7 km) from Tulum Mayan Ruins and 4 mi (6.4 km) from Playa Paraiso.
