Crystal House Suite Hotel & SPA

• 3:00 PM/12:00 PM

• Extra-person charges may apply and vary depending on property policy

• Government-issued photo identification and a credit card debit card or cash deposit may be required at check-in for incidental charges

• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

• Guests must contact this property in advance to reserve cribs/infant beds rollaway/extra beds and onsite parking

• This property has outdoor spaces such as balconies patios terraces which may not be suitable for children; if you have concerns we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

• Fee for buffet breakfast: approximately RUB 2000 per person
• Airport shuttle fee: RUB 3000 per vehicle (one-way maximum occupancy 3)
• Pet fee: RUB 5000 per pet per stay
• Early check-in is available for a fee (subject to availability)
• Late check-out is available for a fee (subject to availability)
• Rollaway bed fee: RUB 6000 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

• If you require a visa to enter the country your property may be able to help with the supporting documents needed to obtain one. To learn more you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
• Russian citizens: Adults (aged 14 and over) must present a valid internal passport at check-in (international Russian passports and driver s licenses are not accepted). Birth certificates must be presented for all Russian children (aged under 14) at check-in. If a Russian relative or legal guardian (rather than a parent) is traveling in Russia with a child under 14 that relative or legal guardian is also required to present documentation certifying authority to accompany child at check-in. Non-Russian citizens: Adults and children must present a valid passport visa and migration card at check-in.
• Pool access available from 7:00 AM to 10:00 PM.
• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival using the contact information on the booking confirmation.
• Children 5 years old and younger stay free when occupying the parent or guardian s room using existing bedding.
• Guests can arrange to bring pets by contacting the property directly using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
• At check-in guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination.
• The negative COVID-19 test result requirement applies to all guests aged 18 and up and test must have been administered no more than 48 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete vaccination at least 14 days prior to check-in.