Airport transportation 
Bicycle rents on site 
Free self parking 
Multilingual staff 
Number of spa tubs - 2
Free WiFi 
Designated smoking areas -
Nature reserve
-
Airport transportation (surcharge)
Hiking/Biking nearby
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In the Heart of Tulum Town
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Andromeda Oriente s/n, Tulum 77780 (Mexico)
9.2
Wonderful
drive
miles
Airport transportation
Bicycle rents on site
Free self parking
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Description
Dip into one of the 2 hot tubs or enjoy other recreational amenities which include bicycles to rent. Additional amenities at this hotel include complimentary wireless internet access and tour/ticket assistance.
Popular amenities See all
Property amenities
Popular amenities
-
Airport transportation
-
Bicycle rents on site
-
Free self parking
-
Multilingual staff
-
Number of spa tubs - 2
-
Free WiFi
-
Designated smoking areas
-
Nature reserve
-
Airport transportation (surcharge)
-
Hiking/Biking nearby
-
Terrace
Wheelchair accessible (may have limitations)
-
Tours/ticket assistance
-
Garden
Upper floors accessible by stairs only
-
Designer stores on site
Conveniences
- Mosquito nets
- Safe-deposit box at front desk
Check-in Time/Check-out Time
3:00 PM/11:00 AM
Check-In Instructions and Important Information
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards debit cards and mobile payments; cash is not accepted
Mobile payment options include: PayPal
Long-term renters welcome
Safety features at this property include a carbon monoxide detector a fire extinguisher a smoke detector a security system and window guards
This property has outdoor spaces such as balconies patios terraces which may not be suitable for children; if you have concerns we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Check-in Special Instructions
This property offers transfers from the airport (surcharges may apply). To arrange pick-up guests must contact the property 48 hours prior to arrival using the contact information on the booking confirmation. There is no front desk at this property. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code. The host will greet guests on arrival.
Mandatory fees
You ll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: USD 150.00 per stay
- Deposit is payable by PayPal and is due within 24 hours of booking the reservation.
We have included all charges provided to us by the property.
Fees Optional
- Airport shuttle fee: USD 290 per vehicle (roundtrip maximum occupancy 4)
- Housekeeping fee: USD 35 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Hotel Policies
- No pets and no service animals are allowed at this property.
- The property is professionally cleaned.
- Contactless check-in and contactless check-out are available.
Business Amenities
Featured amenities include multilingual staff and a safe deposit box at the front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours) and free self parking is available onsite.
Rooms
Make yourself at home in one of the 4 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and ovens. Rooms have private balconies or patios. Complimentary wireless internet access is available to keep you connected. Conveniences include safes and separate sitting areas and housekeeping is provided on request.
Location
With a stay at In the Heart of Tulum Town in Tulum (Tulum City Center) you ll be a 4-minute drive from Gran Cenote and 7 minutes from Tulum Mayan Ruins. This hotel is 3.1 mi (5.1 km) from Las Palmas Public Beach and 3.7 mi (5.9 km) from Playa Paraiso.
