On private beach 
24-hour front desk 
Free WiFi -
Water dispenser
Number of bars/lounges - 2-
Express check-out
Free breakfast -
Multilingual staff
Free bicycles on site 
Area shuttle (surcharge)
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Encantada Tulum
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Carretera Tulum-Boca Paila Km 8.7, Tulum 77780 (Mexico)
9.8
Wonderful
drive
miles
On private beach
24-hour front desk
Free WiFi
Book Now
Description
Relax and unwind with massages body treatments and facials. Additional amenities at this resort include complimentary wireless internet access concierge services and bike parking. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
Popular amenities See all
Property amenities
Popular amenities
-
Area shuttle (surcharge)
-
Water dispenser
-
Multilingual staff
-
24-hour front desk
-
Free breakfast
-
Express check-out
-
Number of restaurants - 2
-
On private beach
Smoke-free property
-
Free bicycles on site
-
Number of coffee shops/cafes - 1
Coffee/tea in common areas
-
Number of bars/lounges - 2
-
Free WiFi
Free self parking
-
Beach umbrellas
Food & Drink
- Snack bar/deli
Things to do
- Outdoor furniture
- Nature reserve
- Spa Services on-site
Conveniences
- Bicycle parking available
- Terrace
- Mosquito nets
Guest Services
- Tours/ticket assistance
- Luggage storage
- Concierge services
- Porter/bellhop
Outdoor
- Hiking/Biking nearby
- Garden
- Beach towels
- Beach sun loungers
Accessibility
- Wheelchair accessible - no
More
- Proposal/romance packages available
Check-in Time/Check-out Time
3:00 PM/12:00 PM
Check-In Instructions and Important Information
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Check-in Special Instructions
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 5:30 AM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property.
Mandatory fees
You ll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Destination fee: USD 30 per accommodation per night
We have included all charges provided to us by the property.
Hotel Policies
- Reservations are required for spa treatments. Reservations can be made by contacting the resort prior to arrival using the contact information on the booking confirmation.
- Children 12 years old and younger are not permitted at this property.
- Only registered guests are allowed in the guestrooms.
- No pets and no service animals are allowed at this property.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Business Amenities
Featured amenities include express check-out a 24-hour front desk and multilingual staff. Free self parking is available onsite.
Rooms
Make yourself at home in one of the 8 air-conditioned guestrooms. Your bed comes with down comforters and premium bedding. Rooms have private furnished balconies. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Location
With a stay at Encantada Tulum in Tulum (Zona Hotelera) you ll be steps from Tulum Beach and 13 minutes by foot from Sian Ka an Biosphere Reserve. This beach resort is 3.2 mi (5.2 km) from SFER IK and 3.7 mi (6 km) from Tulum National Park.
