Free self parking 
Full-service spa 
Free breakfast 
24-hour front desk 
Free WiFi 
Number of bars/lounges - 2-
Number of restaurants - 1
-
Number of beach bars - 1
Smoke-free property 
Laundry facilities
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HOTEL POCNA
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Carretera Tulum-Bocapaila S/N, Tulum 77780 (Mexico)
8.4
Wonderful
drive
miles
Free self parking
Full-service spa
Free breakfast
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Description
Pamper yourself with a visit to the spa which offers massages body treatments and facials. This hotel also features complimentary wireless internet access and concierge services.
Popular amenities See all
Property amenities
Popular amenities
-
Free self parking
-
Full-service spa
-
Free breakfast
-
24-hour front desk
-
Free WiFi
-
Number of bars/lounges - 2
-
Number of restaurants - 1
-
Number of beach bars - 1
-
Smoke-free property
-
Laundry facilities
Dry cleaning/laundry service
-
Terrace
-
Spa treatment room(s)
-
Concierge services
-
Tours/ticket assistance
-
Luggage storage
Parking & Transportation
- Limited onsite parking
Conveniences
- Mosquito nets
Outdoor
- Garden
Accessibility
- Wheelchair accessible - no
More
- Proposal/romance packages available
Check-in Time/Check-out Time
3:00 PM/12:00 PM
Check-In Instructions and Important Information
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces such as balconies patios terraces which may not be suitable for children; if you have concerns we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Check-in Special Instructions
Front desk staff will greet guests on arrival at the property. For any questions please contact the property using the information on the booking confirmation. This property s air conditioning system is available from 8 PM-10 AM only.
Mandatory fees
You ll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: USD 158 per stay
We have included all charges provided to us by the property.
Hotel Policies
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival using the contact information on the booking confirmation.
- One child 11 years old or younger stays free when occupying the parent or guardian s room using existing bedding.
- Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
- Cashless payment methods are available for all transactions.
Business Amenities
Featured amenities include dry cleaning/laundry services a 24-hour front desk and luggage storage. Free self parking is available onsite.
Rooms
Make yourself at home in one of the 22 individually decorated guestrooms. Rooms have private balconies. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and complimentary bottled water and housekeeping is provided daily.
Location
With a stay at HOTEL POCNA in Tulum (Zona Hotelera) you ll be a 5-minute walk from Playa Paraiso and within a 5-minute drive of Tulum National Park. This beach hotel is 2.4 mi (3.8 km) from Tulum Beach and 4.7 mi (7.6 km) from Tulum Mayan Ruins.
