Number of restaurants - 1
Multilingual staff
On private beach
Free WiFi
Number of bars/lounges - 1
Area shuttle (surcharge)
Free breakfast
Number of outdoor pools - 1
Smoke-free property
Rooftop terrace
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Cielo Maya Beach Tulum
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Description
Pamper yourself with onsite massages body treatments and facials. You can soak up the sun at the private beach or enjoy other recreational amenities including an outdoor pool and bicycles to rent. Additional amenities at this hotel include complimentary wireless internet access concierge services and an arcade/game room. Getting to nearby attractions is a breeze with the area shuttle (surcharge).
Popular amenities See all
Property amenities
Popular amenities
Number of outdoor pools - 1
On private beach
Rooftop terrace
Area shuttle (surcharge)
Smoke-free property
Number of coffee shops/cafes - 1
Laundry facilities
Number of bars/lounges - 1
Multilingual staff
Free breakfast
Bicycle rents on site
Free WiFi
Number of restaurants - 1
Spa Services on-site
Snack bar/deli
Airport transportation (surcharge)
Things to do
- Arcade/game room
Conveniences
- Terrace
- Mosquito nets
- Safe-deposit box at front desk
Guest Services
- Dry cleaning/laundry service
- Free reception
- Tours/ticket assistance
- Luggage storage
- Concierge services
- Front desk (limited hours)
Outdoor
- Beach umbrellas
- Picnic area
- Garden
- Beach towels
- Children s pool
- Beach sun loungers
- Pool sun loungers
Accessibility
- Well-lit path to entrance
- Wheelchair accessible - no
- Handrails in stairways
More
- Television in common areas
Check-in Time/Check-out Time
3:00 PM/12:00 PM
Check-In Instructions and Important Information
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces such as balconies patios terraces which may not be suitable for children; if you have concerns we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Check-in Special Instructions
The front desk is open daily from 7:00 AM - 10:30 PM. The front desk is staffed during limited hours.
Fees Optional
- Airport shuttle fee: USD 140 per vehicle (one way)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Hotel Policies
- Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival using the contact information on the booking confirmation.
- Only registered guests are allowed in the guestrooms.
- No pets and no service animals are allowed at this property.
- Cashless payment methods are available for all transactions.
- Contactless check-out is available.
Business Amenities
Featured amenities include dry cleaning/laundry services multilingual staff and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Rooms
Make yourself at home in one of the 18 air-conditioned rooms featuring minibars and LED televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers.
Location
When you stay at Cielo Maya Beach Tulum in Tulum you ll be on the waterfront just steps from Soliman Bay and 12 minutes by foot from Tulum National Park. This beach hotel is 6.2 mi (10 km) from Xel-Há Park and 6.4 mi (10.3 km) from Tulum Mayan Ruins.