Multilingual staff 
Number of indoor pools - 1
Laundry facilities 
Smoke-free property -
24-hour front desk
Number of bars/lounges - 1
Number of spa tubs - 1
Number of restaurants - 1-
Express check-out
Free wired internet
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Hôtel Palace Royal Centre-Ville par JARO
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775 Honoré-Mercier Ave, Québec City QC G1R 6A5 (Canada)
8.4
Wonderful
drive
miles
Multilingual staff
Number of indoor pools - 1
Laundry facilities
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Description
Be sure to enjoy recreational amenities including an indoor pool a hot tub and a sauna. Additional amenities at this hotel include concierge services gift shops/newsstands and wedding services.
Popular amenities See all
Property amenities
Popular amenities
-
Laundry facilities
-
Number of restaurants - 1
-
24-hour front desk
-
Multilingual staff
-
Smoke-free property
-
Express check-out
-
Number of indoor pools - 1
-
Number of spa tubs - 1
-
Number of bars/lounges - 1
-
Free wired internet
Dry cleaning/laundry service
-
Ballroom
Wheelchair-accessible concierge desk
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Business center
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Wheelchair-accessible on-site restaurant
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Snack bar/deli
Parking & Transportation
- Self parking (surcharge)
Food & Drink
- Breakfast available (surcharge)
Things to do
- Sauna
- Fitness facilities
Conveniences
- Gift shops or newsstand
- Vending machine
- Safe-deposit box at front desk
Guest Services
- Luggage storage
- Concierge services
- Porter/bellhop
Business Services
- Conference space
- Computer station
- ATM/banking
- Number of meeting rooms - 10
- Conference space size (meters) - 418
- Conference space size (feet) - 4502
Accessibility
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible fitness center
- Wheelchair-accessible public washroom
- Wheelchair accessible parking
- Wheelchair-accessible meeting spaces/business center
- Elevator
- Wheelchair-accessible registration desk
- Well-lit path to entrance
- Braille or raised signage
- Stair-free path to entrance
- Wheelchair-accessible lounge
- Wheelchairs available on site
More
- Banquet hall
- Wedding services
Check-in Time/Check-out Time
5:00 PM/11:00 AM
Check-In Instructions and Important Information
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards debit cards and cash
This property reserves the right to pre-authorize the guest s credit card prior to arrival.
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces such as balconies patios terraces which may not be suitable for children; if you have concerns we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This hotel will place an authorization for the cost of stay at 6 PM for any bookings where payment for the stay will be made on site instead of at the time of booking. Declined credit cards may result in a cancelled reservation.
- Property Registration Number 2025-11-30 160705
Check-in Special Instructions
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. For any questions please contact the property using the information on the booking confirmation.
Mandatory fees
You ll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: CAD 100 per stay
We have included all charges provided to us by the property.
Fees Optional
- Fee for full breakfast: approximately CAD 25 to 25 for adults and CAD 15 to 15 for children
- Self parking fee: CAD 26 per day (in/out privileges)
- Late check-out is available for a fee (subject to availability)
- Crib (infant bed) fee: CAD 15.0 per day
- Rollaway bed fee: CAD 15.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Hotel Policies
- Up to 3 children 12 years old and younger stay free when occupying the parent or guardian s room using existing bedding.
- Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
- Parking height restrictions apply.
- Contactless check-in and contactless check-out are available.
Business Amenities
Featured amenities include complimentary wired internet access a business center and express check-out. Planning an event in Québec City? This hotel has 4502 square feet (418 square meters) of space consisting of conference space and 10 meeting rooms. Self parking (subject to charges) is available onsite.
Rooms
Make yourself at home in one of the 234 guestrooms featuring refrigerators and microwaves. Your room comes with a memory foam bed. 32-inch flat-screen televisions with cable programming provide entertainment while complimentary wired internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Location
With a stay at Hôtel Palace Royal Centre-Ville par JARO you ll be centrally located in Québec City just a 3-minute walk from Quebec City Convention Center and 12 minutes by foot from Château Frontenac. This hotel is 0.4 mi (0.6 km) from Grande Allée and 0.5 mi (0.7 km) from Quebec City Town Hall.
