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Holiday Inn Hotel & Suites Des Moines - Northwest by IHG

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4800 Merle Hay Rd, Urbandale IA 50322 (United States of America)

8
Wonderful
See all 932 reviews
    drive
    miles
    24-hour front desk
    24-hour front desk
    Number of restaurants -
    Number of restaurants - 1
    Free area shuttle
    Free area shuttle
    Book Now
    Description

    Be sure to enjoy recreational amenities including an indoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access shopping on site and a ballroom. Guests can catch a ride on the complimentary shuttle which operates within 2 mi.

    Popular amenities
    See all

    • 24-hour front desk 24-hour front desk

    • Number of restaurants - Number of restaurants - 1

    • Free area shuttle Free area shuttle

    • Number of indoor pools - Number of indoor pools - 1

    • Laundry facilities Laundry facilities

    • Meeting rooms Meeting rooms

    • 24-hour fitness facilities 24-hour fitness facilities

    • Free wired internet Free wired internet

    • Free WiFi Free WiFi

    • Number of bars/lounges - Number of bars/lounges - 1

    • Pet maximum weight in lb is Pet maximum weight in lb is

    • Pet maximum weight in kg is Pet maximum weight in kg is

    • Service animals are allowed Service animals are allowed

    • Service animals exempt from fees/restrictions Service animals exempt from fees/restrictions

    • Pets allowed Pets allowed

    Close, go back to hotel details.
    Property amenities

    Popular amenities

    • Free wired internet Free wired internet

    • 24-hour fitness facilities 24-hour fitness facilities

    • Free area shuttle Free area shuttle

    • Number of indoor pools - Number of indoor pools - 1

    • 24-hour front desk 24-hour front desk

    • Number of bars/lounges - Number of bars/lounges - 1

    • Free WiFi Free WiFi

    • Meeting rooms Meeting rooms

    • Number of restaurants - Number of restaurants - 1

    • Laundry facilities Laundry facilities

    • Free self parking Free self parking

    • Business center Business center

    • Fitness facilities Fitness facilities

    • Conference space Conference space

    • Free airport transportation Free airport transportation

    • Breakfast available (surcharge) Breakfast available (surcharge)

    • Pet maximum weight in lb is Pet maximum weight in lb is

    • Pet maximum weight in kg is Pet maximum weight in kg is

    • Service animals are allowed Service animals are allowed

    • Service animals exempt from fees/restrictions Service animals exempt from fees/restrictions

    • Pets allowed Pets allowed

    Things to do

    • Shopping on site

    Conveniences

    • Vending machine
    • Safe-deposit box at front desk

    Guest Services

    • Dry cleaning/laundry service
    • Express check-in
    • Free newspapers in lobby
    • Luggage storage
    • Porter/bellhop

    Business Services

    • ATM/banking
    • Conference space size (meters) - 1394
    • Conference space size (feet) - 15000

    Outdoor

    • Designated smoking areas

    Accessibility

    • Wheelchair accessible parking
    • Braille or raised signage
    • Assistive listening devices available
    • Wheelchair accessible path of travel

    More

    • Banquet hall
    • Ballroom
    About this PropetryReview and Rating
    Guests & Rooms
    1 Room, 2 Guest(s)
    Update Search

    Check-in Time/Check-out Time

    • 3:00 PM/12:00 PM

    Check-In Instructions and Important Information

    • Extra-person charges may apply and vary depending on property policy

    • Government-issued photo identification and a credit card debit card or cash deposit may be required at check-in for incidental charges

    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

    • This property accepts credit cards; cash is not accepted

    • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

    Check-in Special Instructions

    Front desk staff will greet guests on arrival at the property. Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

    Fees Optional
    • Fee for buffet breakfast: approximately USD 15 per person
    • Pet fee: USD 20 per pet per stay
    • Service animals are exempt from fees
    • Refrigerator fee: USD 7 per night
    • In-room microwave fee: USD 7 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    Hotel Policies
    • The property has connecting/adjoining rooms which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Guests can arrange to bring pets by contacting the property directly using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
    • Contactless check-out is available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
    Business Amenities
    Featured amenities include complimentary wired internet access a business center and express check-in. Planning an event in Urbandale? This hotel has 15000 square feet (1394 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is complimentary (available 24 hours).
    Rooms
    Make yourself at home in one of the 198 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected and cable programming provides entertainment. Partially open bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks as well as phones with free local calls.
    Location
    Located in Urbandale Holiday Inn Hotel & Suites Des Moines - Northwest by IHG is within a 15-minute drive of Drake University and Casey s Center. This hotel is 11.7 mi (18.8 km) from Iowa State Fairgrounds and 10.9 mi (17.6 km) from Jordan Creek Town Center.

    User Reviews

    8 932 reviews
    Verified reviews
    Wonderful
    Value per price
    6.4
    Close to attractions
    8.4
    Cleanliness
    8.2
    Service
    8.4
    Property conditions
    8
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