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ReceptionLobby loungeRoomRoom45+ View all

Hotel ZERMAMA Zermatt

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Matterstrasse 23, Zermatt 3920 (Switzerland)

9.4
Wonderful
See all 148 reviews
    drive
    miles
    Number of coffee shops/cafes -
    Number of coffee shops/cafes - 1
    Free WiFi
    Free WiFi
    Number of bars/lounges -
    Number of bars/lounges - 1
    Book Now
    Description

    Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and concierge services. Additional features at this Art Deco hotel include ski storage and a fireplace in the lobby.

    Popular amenities
    See all

    • Number of coffee shops/cafes - Number of coffee shops/cafes - 1

    • Free WiFi Free WiFi

    • Number of bars/lounges - Number of bars/lounges - 1

    • Number of restaurants - Number of restaurants - 1

    • Laundry facilities Laundry facilities

    • Smoke-free property Smoke-free property

    • Multilingual staff Multilingual staff

    • Wheelchair-accessible meeting spaces/business center Wheelchair-accessible meeting spaces/business center

    • Elevator Elevator

    • Wheelchair-accessible on-site restaurant Wheelchair-accessible on-site restaurant

    • Service animals are allowed Service animals are allowed

    • Service animals exempt from fees/restrictions Service animals exempt from fees/restrictions

    • Pets allowed Pets allowed

    Close, go back to hotel details.
    Property amenities

    Popular amenities

    • Smoke-free property Smoke-free property

    • Free WiFi Free WiFi

    • Number of bars/lounges - Number of bars/lounges - 1

    • Laundry facilities Laundry facilities

    • Number of restaurants - Number of restaurants - 1

    • Number of coffee shops/cafes - Number of coffee shops/cafes - 1

    • Multilingual staff Multilingual staff

    • Wheelchair-accessible public washroom Wheelchair-accessible public washroom

    • Elevator Elevator

    • Wheelchair-accessible meeting spaces/business center Wheelchair-accessible meeting spaces/business center

    • Breakfast available (surcharge) Breakfast available (surcharge)

    • Wheelchair accessible (may have limitations) Wheelchair accessible (may have limitations)

    • Wheelchair-accessible on-site restaurant Wheelchair-accessible on-site restaurant

    • Ski passes available Ski passes available

    • Art gallery on site Art gallery on site

    • Dry cleaning/laundry service Dry cleaning/laundry service

    • Service animals are allowed Service animals are allowed

    • Service animals exempt from fees/restrictions Service animals exempt from fees/restrictions

    • Pets allowed Pets allowed

    Parking & Transportation

    • Train station pickup (surcharge)

    Food & Drink

    • Snack bar/deli
    • Food and water bowls

    Things to do

    • Designer stores on site

    Conveniences

    • Terrace
    • Ski storage
    • Lockers available
    • Safe-deposit box at front desk

    Guest Services

    • Free newspapers in lobby
    • Tours/ticket assistance
    • Luggage storage
    • Concierge services
    • Porter/bellhop
    • Front desk (limited hours)

    Outdoor

    • Hiking/Biking nearby
    • Mountain bike nearby

    Accessibility

    • Wheelchair-accessible concierge desk
    • Wheelchair-accessible lounge
    • Handrails in stairways
    • Wheelchair-accessible path to elevator
    • Wheelchair-accessible registration desk
    • Well-lit path to entrance
    • Stair-free path to entrance

    More

    • Fireplace in lobby
    • Television in common areas
    About this PropetryReview and Rating
    Guests & Rooms
    1 Room, 2 Guest(s)
    Update Search

    Check-in Time/Check-out Time

    • 3:00 PM/11:00 AM

    Check-In Instructions and Important Information

    • Extra-person charges may apply and vary depending on property policy

    • Government-issued photo identification and a credit card debit card or cash deposit may be required at check-in for incidental charges

    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

    • Guests must contact this property in advance to reserve cribs/infant beds

    • This property accepts credit cards and cash

    • Cashless transactions are available

    • Safety features at this property include a fire extinguisher a smoke detector and a security system

    • This property has outdoor spaces such as balconies patios terraces which may not be suitable for children; if you have concerns we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

    Check-in Special Instructions

    The front desk is open daily from 7:30 AM - 10:00 PM. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. The front desk is staffed during limited hours. For any questions please contact the property using the information on the booking confirmation. Zermatt is in a car-free zone and can be reached only by train.

    Mandatory fees

    You ll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city: CHF 4.00 per person per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

    We have included all charges provided to us by the property.

    Fees Optional
    • Fee for cooked-to-order breakfast: approximately CHF 15 to 30 per person
    • Pet fee: CHF 15 per pet per day
    • Service animals are exempt from fees
    • Late check-out is available for a fee (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    Hotel Policies
    • Children 6 years old and younger stay free when occupying the parent or guardian s room using existing bedding.
    • The property has connecting/adjoining rooms which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • Cashless payment methods are available for all transactions.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
    Business Amenities
    Featured amenities include complimentary newspapers in the lobby dry cleaning/laundry services and multilingual staff. A train station pick-up service is available for a surcharge.
    Rooms
    Treat yourself to a stay in one of the 29 guestrooms featuring heated floors. Complimentary wireless internet access is available to keep you connected. Conveniences include phones as well as safes and minibars.
    Location
    You ll be centrally located in Zermatt with a stay at Hotel ZERMAMA Zermatt you ll be 14 minutes by foot from Zermatt-Furi Gondola. This hotel is within the vicinity of Matterhorn Glacier Ride and Klein Matterhorn Cable Car.

    User Reviews

    9.4 148 reviews
    Verified reviews
    Wonderful
    Value per price
    0
    Close to attractions
    9.4
    Cleanliness
    9.6
    Service
    9.6
    Property conditions
    9.4
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