Multilingual staff -
24-hour front desk
Free WiFi 
Number of bars/lounges - 1
Number of restaurants - 1
Free valet parking 
Number of outdoor pools - 1
Smoke-free property -
Number of coffee shops/cafes - 1
Wheelchair accessible (may have limitations)
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Mercer Madrid
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C/ Ruiz de Alarcón 5, Madrid 28014 (Spain)
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Multilingual staff
24-hour front desk
Free WiFi
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Description
Pamper yourself with onsite massages or enjoy recreation amenities such as an outdoor pool. Additional amenities at this hotel include complimentary wireless internet access and concierge services.
Popular amenities See all
Property amenities
Popular amenities
-
Multilingual staff
-
24-hour front desk
-
Free WiFi
-
Number of bars/lounges - 1
-
Number of restaurants - 1
-
Free valet parking
-
Number of outdoor pools - 1
-
Smoke-free property
-
Number of coffee shops/cafes - 1
-
Wheelchair accessible (may have limitations)
Dry cleaning/laundry service
-
Breakfast available (surcharge)
Spa Services on-site
Elevator
-
Concierge services
-
Tours/ticket assistance
Guest Services
- Luggage storage
Accessibility
- Well-lit path to entrance
Check-in Time/Check-out Time
3:00 PM/12:00 PM
Check-In Instructions and Important Information
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards debit cards and cash
This property has outdoor spaces such as balconies patios terraces which may not be suitable for children; if you have concerns we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Check-in Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Fees Optional
- Fee for buffet breakfast: approximately EUR 42 for adults and EUR 35 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Hotel Policies
- Cash transactions at this property cannot exceed EUR 1000 due to national regulations. For further details please contact the property using information in the booking confirmation.
- Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival using the contact information on the booking confirmation.
Business Amenities
Featured amenities include dry cleaning/laundry services a 24-hour front desk and multilingual staff. Free valet parking is available onsite.
Rooms
Make yourself at home in one of the 61 air-conditioned rooms featuring minibars and Smart televisions. Complimentary wireless internet access keeps you connected and cable programming is available for your entertainment. Private bathrooms have hair dryers and bathrobes. Conveniences include safes and desks and housekeeping is provided daily.
Location
A stay at Mercer Madrid places you in the heart of Madrid within a 10-minute walk of Prado Museum and Gran Via. This hotel is 0.7 mi (1.1 km) from Puerta del Sol and 0.3 mi (0.5 km) from Puerta de Alcalá.
