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Alaya Tulum

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Carretera Tulum Boca Paila Km 8.3, Tulum 77780 (Mexico)

9.4
Wonderful
See all 391 reviews
    drive
    miles
    Free parking nearby
    Free parking nearby
    Free WiFi
    Free WiFi
    Number of bars/lounges -
    Number of bars/lounges - 1
    Book Now
    Description

    Treat yourself with massages and facials. You can take advantage of recreational amenities such as a fitness center and bicycles to rent. Additional features at this hotel include complimentary wireless internet access concierge services and wedding services.

    Popular amenities
    See all

    • Free parking nearby Free parking nearby

    • Free WiFi Free WiFi

    • Number of bars/lounges - Number of bars/lounges - 1

    • Number of beach bars - Number of beach bars - 1

    • Water dispenser Water dispenser

    • Number of restaurants - Number of restaurants - 1

    • Bicycle rents on site Bicycle rents on site

    • Dry cleaning/laundry service Dry cleaning/laundry service

    • Designated smoking areas Designated smoking areas

    • Wedding services Wedding services

    • Maximum number of pets per room Maximum number of pets per room

    • Pet maximum weight in lb is Pet maximum weight in lb is

    • Pet maximum weight in kg is Pet maximum weight in kg is

    • Pets cannot be left unattended Pets cannot be left unattended

    • Only dogs are allowed Only dogs are allowed

    • No pets or service animals allowed No pets or service animals allowed

    • Pets allowed Pets allowed

    Close, go back to hotel details.
    Property amenities

    Popular amenities

    • Number of restaurants - Number of restaurants - 1

    • Free parking nearby Free parking nearby

    • Free WiFi Free WiFi

    • Number of bars/lounges - Number of bars/lounges - 1

    • Water dispenser Water dispenser

    • Number of beach bars - Number of beach bars - 1

    • Bicycle rents on site Bicycle rents on site

    • Spa Services on-site Spa Services on-site

    • Fitness facilities Fitness facilities

    • Terrace Terrace

    • Dry cleaning/laundry service Dry cleaning/laundry service

    • Airport transportation (surcharge) Airport transportation (surcharge)

    • Wedding services Wedding services

    • Designated smoking areas Designated smoking areas

    • Ferry terminal shuttle (surcharge) Ferry terminal shuttle (surcharge)

    • Tours/ticket assistance Tours/ticket assistance

    • Maximum number of pets per room Maximum number of pets per room

    • Pet maximum weight in lb is Pet maximum weight in lb is

    • Pet maximum weight in kg is Pet maximum weight in kg is

    • Pets cannot be left unattended Pets cannot be left unattended

    • Only dogs are allowed Only dogs are allowed

    • No pets or service animals allowed No pets or service animals allowed

    • Pets allowed Pets allowed

    Parking & Transportation

    • Bus station shuttle (surcharge)

    Conveniences

    • Mosquito nets
    • Safe-deposit box at front desk

    Guest Services

    • Concierge services
    • Porter/bellhop
    • Front desk (limited hours)

    Outdoor

    • Garden
    • Beach towels
    • Beach sun loungers

    Accessibility

    • Wheelchair accessible - no

    More

    • Proposal/romance packages available
    About this PropetryReview and Rating
    Guests & Rooms
    1 Room, 2 Guest(s)
    Update Search

    Check-in Time/Check-out Time

    • 3:00 PM/12:00 PM

    Check-In Instructions and Important Information

    • Extra-person charges may apply and vary depending on property policy

    • Government-issued photo identification and a credit card debit card or cash deposit may be required at check-in for incidental charges

    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

    • This property accepts credit cards; cash is not accepted

    • Cashless transactions are available

    • Safety features at this property include a fire extinguisher a smoke detector a security system and a first aid kit

    • This property has outdoor spaces such as balconies patios terraces which may not be suitable for children; if you have concerns we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

    Check-in Special Instructions

    This property offers transfers from the ferry terminal and airport (surcharges may apply). To arrange pick-up guests must contact the property 48 hours prior to arrival using the contact information on the booking confirmation. The front desk is open daily from 7 AM - 10 PM. This property doesn t offer after-hours check-in. The front desk is staffed during limited hours. If driving please contact this property in advance for more information (e.g. directions).

    Fees Optional
    • Airport shuttle fee: USD 319 per vehicle (roundtrip maximum occupancy 4)
    • Pet fee: USD 25 per pet per stay
    • Rollaway bed fee: USD 45.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    Hotel Policies
    • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival using the contact information on the booking confirmation.
    • Only registered guests are allowed in the guestrooms.
    • Guests can arrange to bring pets by contacting the property directly using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
    • Cashless payment methods are available for all transactions.
    • Contactless check-in and contactless check-out are available.
    Business Amenities
    Featured amenities include dry cleaning/laundry services a safe deposit box at the front desk and a water dispenser. For a surcharge guests may use a roundtrip airport shuttle (available 24 hours) and a ferry terminal shuttle.
    Rooms
    Make yourself at home in one of the 20 air-conditioned guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Conveniences include laptop-compatible safes and ceiling fans and housekeeping is provided daily.
    Location
    Located in Tulum (Zona Hotelera) Alaya Tulum is steps from Tulum Beach and a 2-minute drive from Sian Ka an Biosphere Reserve. This beach hotel is 6.8 mi (11 km) from Tulum Mayan Ruins and 4.5 mi (7.3 km) from Playa Paraiso.

    User Reviews

    9.4 391 reviews
    Verified reviews
    Wonderful
    Value per price
    0
    Close to attractions
    0
    Cleanliness
    9.6
    Service
    9.6
    Property conditions
    9.4
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