Free parking nearby 
Free WiFi 
Number of outdoor pools - 1
Laundry facilities 
Full-service spa -
Off-street parking
Outdoor furniture 
Designated smoking areas -
Spa Services on-site
-
Terrace
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La Hacienda Hotel at Xcaret
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Frac. 1 Lote 13 claro, Playa del Carmen 77730 (Mexico)
0
drive
miles
Free parking nearby
Free WiFi
Number of outdoor pools - 1
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Description
Relax at the full-service spa where you can enjoy massages.
Popular amenities See all
Property amenities
Popular amenities
-
Free parking nearby
-
Free WiFi
-
Number of outdoor pools - 1
-
Laundry facilities
-
Full-service spa
-
Off-street parking
-
Outdoor furniture
-
Designated smoking areas
-
Spa Services on-site
-
Terrace
-
Luggage storage
-
Garden
-
Distance from property (meters) 1
-
Wheelchair accessible - no
-
Distance from property (ft) 3
Check-in Time/Check-out Time
3:00 PM/11:00 AM
Check-In Instructions and Important Information
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher a first aid kit and outdoor lighting
This property has outdoor spaces such as balconies patios terraces which may not be suitable for children; if you have concerns we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Check-in Special Instructions
There is no front desk at this property. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Prior to arrival guests must complete online registration with the property via a secure link. Guests planning to arrive outside of normal check-in hours will receive an email within 5 days before arrival with special check-in instructions and key retrieval information. The host will greet guests on arrival.A virtual front desk provides assistance to guests. Information provided by the property may be translated using automated translation tools.
Hotel Policies
- Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival using the contact information on the booking confirmation.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
Business Amenities
Featured amenities include luggage storage and laundry facilities.
Rooms
Make yourself at home in one of the 8 air-conditioned rooms featuring minibars and espresso makers. Your bed comes with down comforters and premium bedding. 42-inch flat-screen televisions with Netflix provide entertainment while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature rainfall showerheads and hair dryers.
Location
With a stay at La Hacienda Hotel at Xcaret in Playa del Carmen (Downtown Playa del Carmen) you ll be a 4-minute walk from Quinta Avenida and 8 minutes by foot from Playa del Carmen Main Beach. This spa hotel is 0.6 mi (0.9 km) from Mamitas Beach and 0.8 mi (1.2 km) from Playacar Beach.
