Free breakfast
Number of coffee shops/cafes - 1
Free WiFi
Laundry facilities
Number of outdoor pools - 2
Free self parking
Full-service spa
Library
Spa Services on-site
Designated smoking areas
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The Refinery Urban Suites
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Description
Pamper yourself with a visit to the spa which offers massages. Additional amenities at this hotel include complimentary wireless internet access concierge services and babysitting (surcharge).
Popular amenities See all
Property amenities
Popular amenities
Free WiFi
Number of outdoor pools - 2
Free self parking
Full-service spa
Laundry facilities
Number of coffee shops/cafes - 1
Free breakfast
Dry cleaning/laundry service
Computer station
Designated smoking areas
Spa Services on-site
Library
Concierge services
ATM/banking
Luggage storage
Tours/ticket assistance
Family Friendly
- Babysitting or childcare (surcharge)
Conveniences
- Lockers available
- Safe-deposit box at front desk
Guest Services
- Front desk (limited hours)
Business Services
- Coworking spaces
Accessibility
- Wheelchair accessible - no
Check-in Time/Check-out Time
3:00 PM/11:00 AM
Check-In Instructions and Important Information
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces such as balconies patios terraces which may not be suitable for children; if you have concerns we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Check-in Special Instructions
The front desk is open daily from 8:00 AM - midnight. The front desk is staffed during limited hours.
Mandatory fees
You ll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details please contact the property using the information on the reservation confirmation received after booking.
- A tax is imposed by the city: From 1 November - 31 March EUR 1.50 per accommodation per night
- A tax is imposed by the city: From 1 April - 31 October EUR 5.00 per accommodation per night
We have included all charges provided to us by the property.
Hotel Policies
- Cash transactions at this property cannot exceed EUR 500 due to national regulations. For further details please contact the property using information in the booking confirmation.
- Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival using the contact information on the booking confirmation.
Business Amenities
Featured amenities include a computer station dry cleaning/laundry services and luggage storage. Free self parking is available onsite.
Rooms
Make yourself at home in one of the 35 guestrooms. Complimentary wireless internet access is available to keep you connected. Conveniences include in-room child care (surcharge) and housekeeping is provided daily.
Location
With a stay at The Refinery Urban Suites in Heraklion you ll be within a 10-minute drive of Heraklion Port and Heraklion Archaeological Museum. This family-friendly hotel is 6.7 mi (10.9 km) from Palace of Knossos and 0.9 mi (1.4 km) from General University Hospital of Heraklion.