Full-service spa 
Laundry facilities 
Coffee/tea in common areas 
Free WiFi 
Number of bars/lounges - 1
Number of restaurants - 3
Bicycle rents on site 
Multilingual staff -
24-hour front desk
-
Free breakfast
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The Pollux
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Bahnhofstrasse 28, Zermatt 3920 (Switzerland)
9.4
Wonderful
drive
miles
Full-service spa
Laundry facilities
Coffee/tea in common areas
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Description
Pamper yourself with a visit to the spa which offers massages. You can take advantage of recreational amenities such as a sauna a fitness center and bicycles to rent. Additional amenities at this hotel include complimentary wireless internet access concierge services and an arcade/game room.
Popular amenities See all
Property amenities
Popular amenities
-
Number of restaurants - 3
Smoke-free property
-
Laundry facilities
-
Coffee/tea in common areas
-
Multilingual staff
-
Free breakfast
-
Bicycle rents on site
-
24-hour front desk
-
Number of bars/lounges - 1
-
Free WiFi
-
Full-service spa
Ski passes available
Dry cleaning/laundry service
Airport transportation (surcharge)
-
Business center
-
Free newspapers in lobby
Food & Drink
- Snack bar/deli
Things to do
- Fitness facilities
- Spa Services on-site
- Sauna
- Steam room
- Arcade/game room
Conveniences
- Terrace
- Ski storage
- Hair salon
- Safe-deposit box at front desk
Guest Services
- Tours/ticket assistance
- Luggage storage
- Concierge services
- Porter/bellhop
Business Services
- ATM/banking
- Number of meeting rooms - 1
Outdoor
- Hiking/Biking nearby
- Garden
- Mountain bike nearby
Accessibility
- Elevator
- Wheelchair accessible - no
More
- Banquet hall
- Fireplace in lobby
- Television in common areas
- Distance from property (miles) 9
- Distance from property (km) 15
- Distance from property (ft) 49213
Check-in Time/Check-out Time
3:00 PM/12:00 PM
Check-In Instructions and Important Information
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards debit cards and cash
This property has outdoor spaces such as balconies patios terraces which may not be suitable for children; if you have concerns we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Check-in Special Instructions
Front desk staff will greet guests on arrival at the property. For any questions please contact the property using the information on the booking confirmation. Zermatt is in a car-free zone and can be reached only by train.
Mandatory fees
You ll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: CHF 4.00 per person per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.
We have included all charges provided to us by the property.
Fees Optional
- Nearby parking fee: CHF 20 per day (49213 ft away)
- Rollaway bed fee: CHF 45 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Hotel Policies
- Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival using the contact information on the booking confirmation.
- One child 2 years old or younger stays free when occupying the parent or guardian s room using existing bedding.
- The property has connecting/adjoining rooms which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- No pets and no service animals are allowed at this property.
Business Amenities
Featured amenities include a business center complimentary newspapers in the lobby and dry cleaning/laundry services. A roundtrip airport shuttle is available for a surcharge.
Rooms
Make yourself at home in one of the 35 guestrooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature hair dryers and bathrobes. Conveniences include phones as well as safes and desks.
Location
The Pollux is centrally located in Zermatt a 4-minute walk from Matterhorn Museum and 12 minutes by foot from Zermatt-Furi Gondola. This family-friendly hotel is 0.1 mi (0.1 km) from Zermatt-Matterhorn Ski Paradise and 0.1 mi (0.1 km) from Zermatt - Furi.
