24-hour front desk 
Full-service spa 
Number of coffee shops/cafes - 1
Number of outdoor pools - 2
Number of restaurants - 12
Smoke-free property 
Rooftop terrace 
Free WiFi -
Number of bars/lounges - 3
-
Number of poolside bars - 1
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Hotel Mousai Cancun Ocean Front Adults Only
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Carretera a Punta Sam Km. 5.2, Punta Sam 77400 (Mexico)
8.8
Wonderful
drive
miles
24-hour front desk
Full-service spa
Number of coffee shops/cafes - 1
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Description
Relax at the full-service spa where you can enjoy massages body treatments and facials. You re sure to appreciate the recreational amenities which include 2 outdoor pools and a fitness center. Additional amenities at this resort include complimentary wireless internet access concierge services and gift shops/newsstands.
Popular amenities See all
Property amenities
Popular amenities
-
Smoke-free property
-
Number of restaurants - 12
-
24-hour business center
-
Number of coffee shops/cafes - 1
-
24-hour front desk
Free valet parking
-
Free WiFi
-
Number of bars/lounges - 3
-
Number of poolside bars - 1
-
Number of outdoor pools - 2
-
Full-service spa
-
Rooftop terrace
Fitness facilities
-
Business center
-
Snack bar/deli
Wheelchair-accessible on-site restaurant
Parking & Transportation
- Airport transportation - drop-off (surcharge)
Things to do
- Outdoor furniture
- Spa treatment room(s)
Conveniences
- Gift shops or newsstand
Guest Services
- Dry cleaning/laundry service
- Concierge services
- Porter/bellhop
Business Services
- Coworking spaces
Outdoor
- Beach umbrellas
- Beach towels
Accessibility
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible concierge desk
- Elevator
- Well-lit path to entrance
- Wheelchairs available on site
- Wheelchair accessible path of travel
More
- Proposal/romance packages available
Check-in Time/Check-out Time
3:00 PM/12:00 PM
Check-In Instructions and Important Information
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector a fire extinguisher a smoke detector a security system a first aid kit and outdoor lighting
This property has outdoor spaces such as balconies patios terraces which may not be suitable for children; if you have concerns we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Check-in Special Instructions
This property offers transfers from the airport (surcharges may apply). To arrange pick-up guests must contact the property on arrival using the contact information on the booking confirmation. This property doesn t offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Fees Optional
- Airport shuttle fee: USD 50 per vehicle (maximum occupancy 4)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Hotel Policies
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival using the contact information on the booking confirmation.
- Guests under 18 years old are not permitted at this adults-only property.
- No pets and no service animals are allowed at this property.
Business Amenities
Featured amenities include a 24-hour business center dry cleaning/laundry services and a 24-hour front desk. A shuttle from the hotel to the airport is provided for a surcharge (available 24 hours) and free valet parking is available onsite.
Rooms
Make yourself at home in one of the 88 air-conditioned rooms featuring outdoor private hot tubs and Smart televisions. Your bed comes with down comforters and premium bedding. Rooms have private furnished balconies. Digital programming and smart speakers are provided for your entertainment while complimentary wireless internet access keeps you connected.
Location
When you stay at Hotel Mousai Cancun Ocean Front Adults Only in Punta Sam you ll be on the beach within a 15-minute drive of Ultramar Ferry Puerto Juárez and Plaza Las Americas. This beach resort is 12.9 mi (20.7 km) from La Isla Shopping Mall and 21.7 mi (34.9 km) from Delfines Beach.
