Free self parking 
Number of outdoor pools - 1
Express check-out -
Multilingual staff
Free WiFi -
24-hour pool access
-
Uncovered parking
Wheelchair accessible (may have limitations) -
Outdoor furniture
Fully fenced
save
The Secret Garden
Save up to 15%on this property by signing in
295 Calle 12 Sur La Veleta, Tulum 77760 (Mexico)
0
drive
miles
Free self parking
Number of outdoor pools - 1
Express check-out
Book Now
Description
Pamper yourself with onsite massages body treatments and facials. Additional amenities at this aparthotel include complimentary wireless internet access concierge services and babysitting (surcharge).
Popular amenities See all
Property amenities
Popular amenities
-
Express check-out
-
Multilingual staff
-
Free self parking
-
24-hour pool access
-
Free WiFi
-
Number of outdoor pools - 1
Designated smoking areas
Firepit
-
Children s games
-
Couples/private dining
-
Private picnics
-
Nature reserve
Dry cleaning/laundry service
-
Barbecue grill(s)
Picnic area
-
Fully fenced
Parking & Transportation
- Uncovered parking
Things to do
- Outdoor furniture
- Spa Services on-site
- Outdoor entertainment area
Family Friendly
- Children s toys
- Babysitting or childcare (surcharge)
Conveniences
- Terrace
- Mosquito nets
Guest Services
- Express check-in
- Tours/ticket assistance
- Luggage storage
- Concierge services
Outdoor
- Garden
- Beach toys
- Pool sun loungers
Accessibility
- Wheelchair accessible (may have limitations)
More
- Proposal/romance packages available
Check-in Time/Check-out Time
3:00 PM/10:00 AM
Check-In Instructions and Important Information
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards debit cards mobile payments and cash
Mobile payment options include: Google Pay and PayPal
This property reserves the right to pre-authorize the guest s credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces such as balconies patios terraces which may not be suitable for children; if you have concerns we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Check-in Special Instructions
There is no front desk at this property. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions and an access code. The host will greet guests on arrival. A virtual front desk provides assistance to guests.
Mandatory fees
You ll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Cleaning fee: USD 50 per accommodation per stay
We have included all charges provided to us by the property.
Fees Optional
- Housekeeping fee: USD 15 per day
- Credit card charges are subject to a surcharge of 5 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Hotel Policies
- 24-hour pool access
- Reservations are required for massage services. Reservations can be made by contacting the aparthotel prior to arrival using the contact information on the booking confirmation.
- The property has connecting/adjoining rooms which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Guests can access their rooms with a mobile device.
Business Amenities
Featured amenities include express check-in express check-out and dry cleaning/laundry services. Free self parking is available onsite.
Rooms
Make yourself at home in one of the 6 individually decorated guestrooms. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include desks and separate sitting areas and housekeeping is provided on request.
Location
With a stay at The Secret Garden in Tulum (La Veleta) you ll be within a 5-minute drive of Cenote Cristal and Tulum National Park. This luxury aparthotel is 2.3 mi (3.7 km) from Cenote Escondido and 3.3 mi (5.4 km) from Tulum Mayan Ruins.
