Portola Hotel & Spa at Monterey Bay
Two Portola Plaza, Monterey, CA 93940
- Number of restaurants: 2
- Smoke-free property
- Bicycle rents on site
- Number of bars/lounges: 2
Overview
About this hotel
Relax at the full-service spa where you can enjoy massages. If you re looking for recreational opportunities you ll find an outdoor pool a fitness center and bicycles to rent. This resort also features wireless internet access (surcharge) concierge services and shopping on site.
About the rooms
Make yourself at home in one of the 379 air-conditioned rooms featuring refrigerators and LCD televisions. Your pillowtop bed comes with premium bedding. Cable programming provides entertainment and wired and wireless internet access is available for a surcharge. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.
Popular amenities
- Number of restaurants: 2
- Smoke-free property
- Bicycle rents on site
- Number of bars/lounges: 2
- Number of outdoor pools: 1
- Laundry facilities
- Full-service spa
- 24-hour front desk
- Electric car charging station
- Multilingual staff
For business
- ATM/banking
Choose your room
Location
Two Portola Plaza, Monterey, CA 93940
With a stay at Portola Hotel & Spa at Monterey Bay you ll be centrally located in Monterey just a 4-minute walk from Fisherman s Wharf and 10 minutes by foot from Monterey Bay. This spa resort is 0.8 mi (1.2 km) from Cannery Row and 1.9 mi (3.1 km) from Monterey Bay Aquarium.
Get directionsTop attractions
Drive and walk times from the hotel, closest first. Walk times are shown up to 60 minutes.
Airports
Drive times from the hotel.
Policies & fees
Check-in and check-out
Optional fees
- Fee for cooked-to-order breakfast: approximately USD 8 to 20 for adults and USD 5 to 10 for children
- Fee for in-room wireless internet: USD 9.95 per 24-hour period (rates may vary)
- Fee for in-room wired internet: USD 9.95 per 24-hour period (rates may vary)
- Fee for wireless internet in public areas: USD 9.95 per night (rates may vary)
- Secured self parking fee: USD 29.04 per night (in/out privileges)
- Secured valet parking fee: USD 40.65 per night (in/out privileges)
- Pet deposit: USD 58.18 per night
- Pet fee: USD 58.18 per accommodation (varies based on length of stay)
- Service animals are exempt from fees
- Early check-in is available for a fee (subject to availability)
- Rollaway bed fee: USD 58.18 per stay
Check-in instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Cashless transactions are available
- Noise-free guestrooms cannot be guaranteed
- Safety features at this property include a carbon monoxide detector a fire extinguisher and a smoke detector
- This property has outdoor spaces such as balconies patios terraces which may not be suitable for children; if you have concerns we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Spa hours are 9 AM-7 PM Sunday to Thursday and 9 AM to 9 PM on Friday and Saturday.
Special instructions
An adult age 18 or older must assume all liability for the booking. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests will receive an email within 72 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Hotel policies
- This property s policy is to refuse certain bookings for the purpose of group events or parties including pre-wedding stag/bachelor and hen/bachelorette parties.
- Pool access available from 7:00 AM to 10:00 PM.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival using the contact information on the booking confirmation.
- Children 18 years old and younger stay free when occupying the parent or guardian s room using existing bedding.
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
- A car is not required for transportation to and from this property.
- Parking height restrictions apply.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Guest reviews
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This charge includes estimated amounts the travel service provider (i.e. hotel, car rental company) pays for their taxes, and/or taxes that we pay, to taxing authorities on your booking (including but not limited to sales, occupancy, and value added tax). This amount may also include any amounts charged to us for resort fees, cleaning fees, and other fees and/or a fee we, the hotel supplier and/or the website you booked on, retain as part of the compensation for our and/or their services, which varies based on factors such as location, the amount, and how you booked. For more details, please see the Terms and Conditions.
